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We don't quote uptime percentages we can't yet prove. We publish live availability, disclose incidents, and back Enterprise contracts with negotiated, contractual SLAs.
Availability is measured and published in real time on our status page — not quoted as a marketing number. What you see is what our monitors see.
Service-affecting incidents are disclosed on the status page as they happen, with a post-incident summary of cause and fix.
Security reports get priority handling. See our security.txt and security page for the disclosure process.
All plans get support through the contact page. Paid plans are prioritized in the queue. Enterprise agreements define contractual response times.
On honesty
Uptime guarantees are only meaningful with the operating history and on-call coverage to back them. Until we publish that track record, quoting one would be marketing, not an agreement. Our availability is continuously measured and public — judge us on the measurement.
View live statusEnterprise
Enterprise agreements include negotiated uptime targets, support response times, and remedies — in writing, in the contract, where an SLA belongs.