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OmegaEngine · Human-in-the-Loop
Configure triggers that route high-risk decisions to human reviewers before execution. Set SLA timers, define escalation paths, and maintain full oversight at scale — without slowing down low-risk operations.
Your agent sends a decision request. OmegaEngine evaluates risk level, policy compliance, and trigger conditions.
High-risk decisions are queued for human review. Reviewers are notified via Slack, email, or PagerDuty.
Reviewer approves, rejects, or escalates. Decision proceeds or is blocked. Everything is logged.
{
"policy_id": "high-value-transactions",
"hitl": {
"enabled": true,
"trigger": {
"risk_score_gte": 0.7,
"amount_gte": 5000
},
"routing": {
"team": "finance-reviewers",
"fallback": "senior-managers"
},
"sla": {
"review_within_minutes": 30,
"on_timeout": "escalate"
}
}
}const response = await omega.decide({
scenario: "Transfer $15,000 to external account",
context: { user_id: "user_123", amount: 15000 },
});
if (response.requires_human_review) {
// Decision is queued — wait for webhook or poll
} else {
// Low-risk: proceed immediately
const { judgment, allowed } = response;
}{
"event": "hitl.review.completed",
"review_id": "rev_abc123",
"decision": "approved",
"reviewer": {
"id": "user_reviewer",
"name": "John Smith"
},
"notes": "Verified with customer, approved.",
"reviewed_at": "2026-02-05T15:30:00Z"
}Configure when decisions require human review. Combine multiple triggers for precise control.
Trigger HITL when risk score exceeds a defined threshold (e.g., >0.7).
Require human approval for specific categories: financial, medical, legal.
Flag specific action types for review: delete, transfer, escalate.
Trigger review for transactions above a monetary value.
Review all decisions from new or unverified users.
Route to humans when AI confidence drops below threshold.
Set review deadlines. Auto-approve or auto-reject if the timer expires.
Route reviews to specific teams based on category, risk, or expertise.
Notify reviewers via Slack, email, SMS, or PagerDuty.
Define escalation chains for high-priority reviews that aren't addressed in time.
View, approve, or reject pending decisions in the review dashboard. Available to authorized reviewers in your organization.
HITL is available as a standalone add-on or included in higher-tier plans.
| Feature | Standard — $149/mo | Professional — $399/mo |
|---|---|---|
| Monthly Reviews | 500 | Unlimited |
| Review Queue | ✓ | ✓ |
| Email Notifications | ✓ | ✓ |
| Slack Integration | — | ✓ |
| Webhook Alerts | — | ✓ |
| SLA Timers | — | ✓ |
| Auto-Escalation | — | ✓ |
| Custom Triggers | — | ✓ |
| Team Routing | Basic | Advanced |
| Escalation Paths | — | ✓ |
| Analytics Dashboard | — | ✓ |
| Review History | 30 days | Unlimited |
| Support Response | 72hr | 4hr |